Versand

Last updated: July 2026

At Havers, we want your order to reach you as smoothly and quickly as possible. Below you'll find everything you need to know about how we ship, what it costs, and what to expect after checkout.

Order Processing

All orders are processed and dispatched within 1–2 business days of being placed (Monday to Friday, excluding UK bank holidays). During busy periods, such as sale events or the run-up to Christmas, processing may take slightly longer — if that happens, we'll let you know via email.

Delivery Times

We currently ship to addresses within the United Kingdom.

Delivery times are estimates from the date of dispatch, not the date of order, and begin once your parcel has been collected by our courier. Occasionally, factors outside our control — such as courier delays, adverse weather, or high seasonal demand — may affect delivery times. We'll always keep you informed if we're aware of a delay affecting your order.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email containing your tracking number and a link to follow your parcel's journey. If you haven't received a tracking email within 2 business days of ordering, please check your spam or junk folder before contacting us at support@havers.shop.

Delivery Address Accuracy

Please double-check your delivery address carefully at checkout. Once an order has been handed to our courier, we're unable to redirect or amend the delivery address. Havers cannot be held responsible for parcels that are delayed, lost, or delivered incorrectly as a result of an inaccurate address provided at the time of ordering. If you spot an error shortly after placing your order, contact us immediately at support@havers.shop and we'll do our best to help before dispatch.

Missing or Delayed Parcels

If your order hasn't arrived within the estimated delivery window, please get in touch with us and we'll investigate with our courier on your behalf. In the rare case a parcel is confirmed lost in transit, we'll arrange a replacement or a full refund, whichever you'd prefer.

Multiple Items

If you've ordered more than one item, they may occasionally arrive in separate parcels, particularly during busier periods. You won't be charged extra for this, and you'll receive tracking information for each parcel sent.

Questions?

If you have any questions about shipping, delivery, or the status of your order, our team is happy to help — reach us at support@havers.shop or +44 7853 149557.