Privacy policy
Last updated: July 2026
Overview
Havers ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.
Information We Collect
When you use our website, we may collect:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver products
- Provide customer support
- Send order updates
- Prevent fraud and unauthorized activity
- Improve our website and services
- Comply with legal obligations
Payment Information
Payments are processed securely through trusted payment providers.
Havers does not store or have direct access to your complete payment card details.
Shopify Platform
Our store is powered by Shopify.
When you place an order or use our website, certain information may be processed by Shopify to help operate the store, process payments, and provide services.
For more information, please review Shopify's Privacy Policy.
Cookies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze website traffic
- Enhance user experience
You can manage or disable cookies through your browser settings.
Sharing Information
We do not sell your personal information.
We may share information only with:
- Shopify
- Payment providers
- Shipping carriers
- Service providers that help operate our business
- Legal authorities when required by law
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Process orders
- Meet legal obligations
- Resolve disputes
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
Contact Information
Havers
14 Beech Lane, Macclesfield, SK10 2DR, United Kingdom
Email: support@havers.shop
Phone: +44 7853 149557
Response Time: 24–48 Hours (Monday–Friday)