AGB

Last updated: July 2026

Welcome to Havero. These Terms of Service ("Terms") govern your use of havero.shop and any purchases made through our website. By accessing our site or placing an order, you agree to be bound by these Terms.

1. About Us

Havero is operated from: 4 Beech Lane, Macclesfield, SK10 2DR, United Kingdom Email: support@havers.shop Phone: +44 7853 149557

2. Use of Our Website

You agree to use havero.shop only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. You must not misuse our website by knowingly introducing viruses, attempting unauthorised access, or engaging in any activity that could damage or disrupt our services.

3. Products

We make every effort to display our products, including colours, materials, and dimensions, as accurately as possible. However, slight variations may occur due to natural material differences (particularly with bamboo and wood products), photography, and individual screen settings. Product descriptions and images are provided in good faith and are not intended to be a binding representation of every unit.

4. Pricing and Availability

All prices are listed in GBP (£) and include applicable UK taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice; however, the price you pay is the price displayed at the time your order is confirmed. All products are subject to availability, and we reserve the right to limit quantities or discontinue a product at any time.

5. Orders and Acceptance

Placing an order through our website constitutes an offer to purchase. We reserve the right to accept or decline any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity. You will receive an order confirmation email once your order has been accepted.

6. Payment

We accept payment via the methods displayed at checkout, including major debit and credit cards and other secure payment providers. All payments are processed securely, and we do not store your full card details on our servers.

7. Shipping and Delivery

Shipping timelines and costs are detailed in our Shipping Policy. Delivery times are estimates and not guaranteed, and Havero is not liable for delays caused by circumstances outside our reasonable control, such as courier delays or extreme weather.

8. Returns and Refunds

Our approach to returns, exchanges, and refunds is set out in full in our Refund Policy. This policy operates alongside, and does not affect, your statutory rights under UK consumer law.

9. Consumer Rights

As a UK consumer, you have rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, including the right to cancel most online orders within 14 days of receipt for a full refund. Nothing in these Terms limits or excludes those statutory rights.

10. Intellectual Property

All content on havero.shop, including text, graphics, logos, product photography, and design, is the property of Havero or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without our written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Havero shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products, except where such liability cannot be excluded by law (such as liability for death, personal injury, or fraud).

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business or legal requirements. The latest version will always be available on this page, and continued use of our website constitutes acceptance of any changes.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of havero.shop shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Havero 4 Beech Lane, Macclesfield, SK10 2DR, United Kingdom Email: support@havers.shop Phone: +44 7853 149557