Terms of service
Last updated: July 2026
Overview
These Terms of Service govern your use of the Havers website and any purchases made through our store.
By accessing our website or placing an order, you agree to these Terms of Service.
If you do not agree with these Terms, please do not use our website.
Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
Products
Havers sells handmade products.
We make every effort to ensure product descriptions, images, and pricing are accurate. However, slight variations may occur due to the handmade nature of our products.
We reserve the right to modify or discontinue products at any time without notice.
Orders
When you place an order, you are making an offer to purchase a product.
Orders are accepted only after payment has been successfully processed.
We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, pricing errors, or product availability issues.
Pricing
All prices displayed on our website are shown in British Pounds Sterling (GBP).
Prices may change without prior notice.
Shipping costs, where applicable, will be displayed during checkout.
Shipping
We currently ship only within the United Kingdom.
Shipping information, delivery estimates, and shipping conditions are outlined in our Shipping Policy.
Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Customers may request a return within 30 days of delivery, subject to the conditions described in that policy.
Intellectual Property
All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of Havers and may not be copied, reproduced, or distributed without written permission.
Website Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Distribute malware or harmful software.
- Interfere with the operation of the website.
- Violate intellectual property rights.
Limitation of Liability
To the maximum extent permitted by law, Havers shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.
Nothing in these Terms excludes rights provided under applicable consumer protection laws.
Privacy
Your use of our website is also governed by our Privacy Policy.
Changes to These Terms
We may update these Terms of Service at any time.
Changes will become effective when posted on this page.
Governing Law
These Terms of Service are governed by the laws of England and Wales.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
Contact Information
Havers
14 Beech Lane
Macclesfield, SK10 2DR
United Kingdom
Email: support@havers.shop
Phone: +44 7853 149557
Response Time: 24–48 Hours (Monday–Friday)